Italpol, Dal Puppo: the role of supervisory companies in times of lockdown

Dal Puppo explains how important is the activity of the supervisory companies in covid time

The Director of the Technical Office and R&D of the Institute speaks to Teleborsa about the organization of personnel adapted to the needs of the coronavirus emergency.

Teleborsa – The supervisory companies that operate in the area in times of lockdown are playing a crucial role at the national level, ensuring the supervision of institutions, institutions, service infrastructure and public fruition, companies and production sites. Teleborsa spoke with Marco Dal Puppo, Technical Director and R&D of Italpol Vigilanza, a leading company in the field of supervision and investigation.

The company, founded in Rome in 1975 by Commendatore Domenico Gravina. currently has 2,500 employees with a turnover of over 100 million euros. It operates surveillance services on the territory of the Region of Lazio and Lombardy, and in the provinces of Naples, Brindisi, Foggia, Sassari and Olbia Tempio. In addition, it is active in Trust Services throughout the country and in security systems.

Director Dal Puppo, how Italpol dealt with the first phase of the lockdown in terms of staff organization and what additional services were carried out?

“As a supervisory firm, we are always called upon to deal with emergencies. In this case the emergency situation was very different from the one we are used to handle and immediately inside we implemented the telework for all those who are employees in the headquarters. As for operators, we have equipped them with the necessary devices to adapt the levels of security and above all modify the services, as requested by customers, to comply with what is contained in government decrees. From that point on it was a succession of actions to find equipment and devices in collaboration with our customers”.

How has the training of staff been adapted to changing security requirements in access areas?

“We have more than 300 trained men for access control, either because we work in airports and ports, or for all the other places where we operate. We immediately established the figure of Covid managers, creating a specific training, depending on the changed type of risk, also working in health facilities including a couple of hospitals that act as Covid centers, on how to take the temperature, keep masks, keep quotas according to needs, protect against the risk of contagion. With the closure of the airports, the operators have carried out a type of service aimed at protecting the assets according to procedures already in place. In essence, everything remained somewhat the same: the metal-detector pallet was replaced by the thermometer, the control of the passage was transferred to the bodycam for the recording of the paths. It was a question of adapting to a particular need”.

How will the work continue in Phase 2 and what particular tasks will you be required to perform?

“It’s about improving what we did in the first hour. Thanks to this experience, as that of having made the masks from the tailoring where we use, we have perfected what already learned and put into practice. On May 4, we provided our customers with over 600 thermometers, anticipating what their needs would have been. Most of the companies where we operate have seen their staff in smart working. Apart from being also suppliers of control technology, with the support of Covid managers we have perfected the procedures and since May 4 helped many companies to open safely. To date, some structures have some shortcomings with respect to the government provisions enacted to date, so we are providing support for everything relating to regulatory adjustments. A particular case concerns the use of thermal cameras, which is lawful, as stated by the guarantor of privacy, as there is no registration, nor storage of sensitive data, but it is only a gate to verify the existence of conditions for access”.

Article from www.teleborsa.it